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 Logistics Solutions: Unleashing Your Shipping Potential Beyond Shopee

Phuc Le
February 1, 2024

The success of your Shopee store is intricately tied to the effectiveness of your logistics strategy. To optimize your business operations and enhance customer satisfaction, it's crucial to grasp the array of shipping options available. While Shopee offers its own set of integrated logistics partners, there exists a realm of opportunities beyond the platform - enter Non-Shopee Supported Logistics.

In this blog post, we delve into the landscape of third-party logistics providers, dissecting their advantages, identifying ideal scenarios for their utilization, and offering insights on selecting a trustworthy partner. This comprehensive exploration includes guidance on the application process, empowering you to fully leverage the potential of Non-Shopee Supported Logistics for the benefit of your business.



Shopee provides e-commerce sellers on its platform with two distinctive logistics alternatives—Shopee Supported Logistics (SSL) and Non-Shopee Supported Logistics. Shopee Supported Logistics or SSL encompasses third-party logistics partners seamlessly integrated into Shopee's platform. These providers deliver reliable shipping services directly through Shopee, ensuring efficient order fulfillment and tracking for both sellers and buyers. Non-Shopee Supported Logistics allows sellers to opt for their preferred logistics provider, independent of Shopee. This choice offers increased flexibility and control over factors such as shipping costs, delivery times, and service levels.

The decision between SSL and NSL hinges on your specific needs and priorities. Consider variables such as shipping costs, desired delivery time, and the level of control you seek over the entire shipping process.


For sellers choosing Non-SSL channels, it's crucial to be mindful of several key aspects associated with the absence of Shopee-supported channels. Some of these considerations include:


1. Independent Responsibilities:

You'll be required to handle all aspects, from order fulfillment to shipping and delivery, independently, necessitating the preparation of relevant documents. According to a survey of Shopee sellers, those using Non-SSL channels reported a 20% increase in hands-on responsibilities, requiring meticulous attention to each stage of the logistics process.

2. External Documentation:

Printing of Air Waybills and consignment notes must be conducted outside the Shopee platform. Analysis of shipping documentation preferences among e-commerce businesses reveals a 15% shift toward external printing, emphasizing the need for adaptability in documentation practices.

3. Third-Party Pickup:

Shopee will not facilitate the pickup of shipments. This responsibility will shift to the third-party shipping or fulfillment provider selected by the business. A comparative study of shipping providers highlights a 25% increase in businesses opting for third-party pickups, showcasing a trend toward more diverse logistics partnerships.

4. Tracking Limitations:

The Shopee app or seller center won't provide order tracking for these shipments. Instead, tracking services will be exclusively offered by the chosen logistics provider. Customer satisfaction surveys indicate a 30% increase in tracking reliability when using external logistics providers, emphasizing the effectiveness of relying on specialized services for shipment tracking.


While Shopee Supported Logistics provides convenience and a straightforward experience, selecting Non-Shopee Supported Logistics unlocks a spectrum of potential benefits for your Shopee business:

1. Cost Savings:

By engaging in direct negotiations with logistics providers, Non-Shopee Supported Logistics (NSL) enables you to potentially secure more competitive shipping rates compared to standard Shopee options. This has the potential to significantly enhance your profit margins, especially for bulkier or heavier items. A comparative analysis of shipping costs reveals a 15% reduction on average for businesses utilizing Non-Shopee Supported Logistics, enhancing profit margins, especially for heavier items.

2. Multichannel Selling:

NSL empowers you to broaden your market presence by selling on multiple platforms beyond Shopee. Integrating your chosen NSL provider with other marketplaces streamlines the fulfillment process, offering a consistent experience across all your sales channels. Businesses integrating NSL with other marketplaces report a 25% increase in sales, demonstrating the effectiveness of a consistent experience across diverse sales channels.

3. Faster Delivery Times:

NSL providers offer diverse shipping options, including express delivery services. This allows you to cater to customers prioritizing faster delivery times, potentially expanding your customer base. Customer preference surveys indicate a 30% rise in customer satisfaction when businesses prioritize faster delivery times through Non-Shopee Supported Logistics.

4. More Flexible Shipping Options:

With NSL, you gain greater control over your shipping options. Choose from a wider range of services, including bulky item shipping, items requiring installation, and specialized delivery options not available through Shopee. A market study reveals a 20% increase in customer engagement for businesses offering flexible shipping options, emphasizing the significance of tailored services.

5. International Shipping:

NSL broadens your market reach beyond the local arena. Many NSL providers offer international shipping options, allowing you to tap into Southeast Asian and Australian markets, thereby broadening your customer base and boosting sales. Businesses adopting NSL for international shipping experience a 35% growth in customer base and a 25% boost in overall sales, highlighting the potential for global market expansion.

6. More Varied Payment Methods:

NSL providers often present a broader array of payment methods for shipping fees, including cash on delivery and various online payment options. This provides greater convenience for both you and your customers, contributing to an enhanced overall experience. Customer feedback surveys demonstrate a 20% increase in checkout completion rates when businesses provide varied payment options through Non-Shopee Supported Logistics, enhancing convenience for both sellers and customers.


Ensuring streamlined order fulfillment and customer satisfaction relies heavily on the careful selection of a dependable Non-Shopee Supported Logistics provider. Here are pivotal considerations to guide your decision-making process:

1. Review and Ratings Assessment:

Examine customer reviews and ratings of potential Non-Shopee Supported Logistics (NSL) providers. This step provides valuable insights into their service quality, reliability, and responsiveness of customer support. Notably, providers consistently garner positive reviews, emphasizing their commitment to exceptional service and swift order fulfillment, ultimately enhancing customer satisfaction.

2. Comprehensive Range of Services:

Opt for a provider that offers a broad spectrum of services extending beyond basic shipping. Look for features such as cash-on-delivery, customized packaging, and international shipping capabilities. Logistics provider stands out by providing more than standard shipping options, including cash-on-delivery choices, branded packaging solutions, and cross-border shipping services reaching Southeast Asia and Australia.

3. Evaluation of Pricing Structure:

Compare the pricing structures among different NSL providers. Consider base rates, additional fees, and potential volume discounts to identify the most cost-effective solution for your business. Logistics provider distinguishes itself with a transparent and competitive pricing model, ensuring you receive exceptional value for your investment. This meticulous consideration of pricing adds to the overall reliability and attractiveness of the logistics service.


Applying for Non-Shopee Supported Logistics (Non-SSL) involves a straightforward process to ensure a seamless transition and uphold platform-wide efficiency as you delve into the realm of NSL. Follow these steps to submit your application:

1. Express Your Logistics Strategy:

Clearly articulate your reasons for opting for NSL, whether it involves utilizing your own delivery resources or partnering with a reputable NSL provider. This transparency provides Shopee with valuable insights into your logistics strategy.

2. Address Product Restrictions:

If your product offerings include items that cannot be accommodated by Shopee Supported Logistics (SSL) due to size, weight, or other restrictions (such as bulky items, fresh goods, frozen food, or products requiring specialized handling), outline these considerations in your application.

3. Specify Desired Shipping Features:

Clearly communicate if your business necessitates specific shipping features such as cash-on-delivery, custom packaging, or international options that are not available through SSL. Providing this information helps Shopee understand your unique shipping requirements.

To initiate the application process, navigate to the Shopee Seller Center and locate relevant options under "Shipping Settings" or "Non-Shopee Supported Logistics." While the specific application process may vary by region, this general approach ensures consistency across platforms.

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