Services

International Cross-border Delivery
Global Fulfillment Network
Freight Forwarding
Market Expansion to SEA, India and MEA
Warehousing and Distribution
Inventory Financing

Products

Order Management System
Warehouse Management System
Transportation Management System

Academy

Login
Contact Us
Incoterms and Why It's Important

Incoterms and Why It's Important

Phuc Le
May 17, 2023

If you're an eCommerce seller who wants to expand your business globally, you need to know about incoterms. Incoterms are a set of rules that define the responsibilities and risks of both buyers and sellers in international trade. They specify who pays for what, when and where the goods are delivered, and who handles the customs clearance and insurance.

Why are incoterms important? Because they can save you a lot of time, money and hassle when you ship your products across borders. They can also help you avoid disputes and misunderstandings with your customers and suppliers. And they can make your logistics more efficient and reliable.

But incoterms are not always easy to understand. There are 11 different incoterms, each with its own abbreviations and meanings. Some of them are more suitable for certain modes of transport, such as sea, air or land. Some of them are more favorable for sellers, while others are more favorable for buyers. And some of them have changed over time, as new versions of incoterms are released every 10 years. The latest version of incoterms is Incoterms 2020, which came into effect on January 1st, 2020. It introduced some changes and clarifications to the previous version, Incoterms 2010.

How are these incoterms different from each other?

How are these incoterms different from each other?

Generally speaking, they are divided into two categories: sea and inland waterway transport only, and any mode of transport. The first category includes four incoterms: FAS, FOB, CFR, CIF. The second category includes seven incoterms: EXW, FCA, CPT, CIP, DAP, DPU, DDP. Here is a brief overview of each one:

  1. EXW (Ex Works): The seller delivers the goods to the buyer at a specified location, which could be the seller's premises, a factory, or a warehouse. The seller does not need to load the goods onto a vehicle or clear them for export, unless required. It's a great option for buyers who prefer to handle transportation and customs clearance themselves.
  2. FCA (Free Carrier): The seller has two options to deliver the goods to the buyer. If the named place for delivery is the seller's premises, the seller delivers the goods by loading them onto the transportation arranged by the buyer. If the named place for delivery is a location other than the seller's premises, the seller delivers the goods by loading them onto their own means of transport and transporting them to the named place for unloading, where they are then at the disposal of the carrier or another person nominated by the buyer. The place of delivery chosen will determine where the risk of loss transfers to the buyer and when the buyer is responsible for any costs associated with the goods.
  3. FAS (Free Alongside Ship): The seller delivers the goods when they are placed alongside the ship, which could be on a quay or a barge nominated by the buyer at the port of shipment, or when the seller arranges for the goods to be delivered in this way. The risk of loss or damage to the goods is transferred to the buyer once the goods are placed alongside the ship. From this moment on, the buyer is responsible for all costs associated with the goods.
  4. FOB (Free On Board): The seller can either deliver the goods on board the vessel nominated by the buyer at the named port of shipment or arrange for the goods to be delivered in this manner. The risk of loss or damage to the goods is transferred to the buyer once the goods are on board the vessel. From this point forward, the buyer is responsible for all costs associated with the goods.
  5. CFR (Cost and Freight): The seller can either deliver the goods on board the vessel or arrange for the goods to be delivered in this manner. The risk of loss or damage to the goods is transferred to the buyer once the goods are on board the vessel. It is important to note that in CFR, the seller is considered to have fulfilled their obligation to deliver the goods, even if the goods are damaged, not delivered in the stated quantity, or fail to reach their destination. The seller is not responsible for purchasing insurance coverage, so it is recommended that the buyer obtains their own insurance.
  6. CIF (Cost, Insurance and Freight): The seller is responsible for delivering the goods to the buyer on board the vessel or obtaining the goods that have already been delivered. The risk of loss or damage to the goods is transferred to the buyer once the goods are on board the vessel. This means that the seller has fulfilled their obligation to deliver the goods regardless of whether the goods arrive at their destination in good condition, the correct quantity, or not at all.
  7. CPT (Carriage Paid To): The seller delivers the goods to the buyer by handing them over to the carrier contracted by the seller or procuring the goods already delivered. The seller should ensure that the carrier takes possession of the goods in the appropriate manner and location for the mode of transportation used. After the goods have been delivered to the buyer in this manner, the seller no longer guarantees their condition, quantity, or successful delivery to the intended destination. This is because the risk of loss or damage to the goods transfers from the seller to the buyer upon delivery to the carrier. However, the seller is still responsible for arranging transportation for the goods from the delivery location to the agreed-upon destination.
  8. CIP (Carriage and Insurance Paid To): The seller delivers the goods to the buyer by handing them over to the carrier contracted by the seller or procuring the goods already delivered. The seller should ensure that the carrier takes possession of the goods in the appropriate manner and location for the mode of transportation used. After the goods have been delivered to the buyer in this manner, the seller no longer guarantees their condition, quantity, or successful delivery to the intended destination. This is because the risk of loss or damage to the goods transfers from the seller to the buyer upon delivery to the carrier. However, the seller is still responsible for arranging transportation for the goods from the delivery location to the agreed-upon destination and must also secure insurance coverage for the goods during transport.
  9. DAP (Delivered At Place): The seller takes responsibility for the goods and risks involved in bringing the goods to the named place of destination or the agreed point within that place. The goods are considered delivered to the buyer when they are placed at their disposal on the means of transport ready for unloading at the named place of destination or the agreed point within that place. This Incoterms rule implies that delivery and arrival at the destination are synonymous.
  10. DPU (Delivered At Place Unloaded): The seller bears all the risks involved in bringing the goods to the named place of destination and unloading them there. The seller transfers the goods' responsibility and risk to the buyer when the goods are unloaded from the arriving means of transport and placed at the buyer's disposal at the named place of destination or the agreed point within that place. This Incoterms rule signifies that delivery and arrival at the destination are the same. DPU is the only Incoterms rule that obligates the seller to unload the goods at the destination. As a result, the seller must ensure that they can arrange for unloading at the named location. If the parties do not want the seller to bear the risk and cost of unloading, they should avoid using the DPU rule and opt for DAP instead.
  11. DDP (Delivered Duty Paid): The seller is responsible for delivering the goods to the buyer and transferring the risk to them when the goods are made available to the buyer at the named place of destination or an agreed point within that place. The seller bears all risks involved in bringing the goods to that place, and the delivery and arrival at the destination are the same under this Incoterms rule. The goods should also be cleared for import, and the seller is responsible for all costs associated with importing the goods into the destination country.

So how do you choose the right incoterm for your eCommerce business? 

So how do you choose the right incoterm for your eCommerce business?

So how do you choose the right incoterm for your eCommerce business?

There is no definitive answer to this question, as it depends on various factors such as your product type, your target market, your shipping method, your customer expectations, and your competitive advantage. However, here are some general guidelines to help you make an informed decision:

  • If you want to have more control over the shipping process and offer a better customer experience, you may want to choose an incoterm that gives you more responsibility and risk, such as DAP or DDP. This way, you can ensure that your goods are delivered on time and in good condition, and that your customers don't have to deal with any customs issues or hidden fees. However, this also means that you have to bear more costs and liabilities, so you need to factor that into your pricing strategy and profit margin.
  • If you want to reduce your shipping costs and liabilities, you may want to choose an incoterm that gives you less responsibility and risk, such as EXW or FCA. This way, you can transfer most of the costs and risks to the buyer or their carrier. However, this also means that you have less control over the shipping process and customer satisfaction. You may lose some customers who prefer a more convenient and transparent delivery service or who are not familiar with the customs procedures in their country.
  • If you want to balance your costs and benefits, you may want to choose an incoterm that splits the responsibility and risk between you and the buyer, such as CPT or CIP. This way, you can share some of the costs and risks with the buyer or their carrier while still maintaining some control over the shipping process. However, this also means that you have to coordinate with the buyer or their carrier on the delivery terms and conditions.

As you can see, choosing an incoterm is not a simple task. It requires a lot of research and analysis of your business goals and customer needs. You also need to keep up with the latest changes and trends in international trade regulations and practices. For example, did you know that there is a new version of incoterms coming out in 2023? The International Chamber of Commerce (ICC) is currently working on updating the incoterms rules to reflect the current realities of global commerce.

One of the main changes expected in the new version is the introduction of a new incoterm called CNI (Cost and Insurance). This incoterm will be similar to CFR but will include insurance coverage for the goods during transit. Another change expected is the renaming of DPU to DPP (Delivered at Place Paid). This incoterm will be similar to DPU but will require the seller to pay for unloading costs at the destination.

Case studies: How incoterms impact eCommerce business

Example 1: An eCommerce business located in Texas sells a pair of cowboy boots to a customer in Canada using the FOB (Free on Board) Incoterm. This means the eCommerce business is responsible for getting the boots to the port of loading in the US, and the customer takes over the responsibility and cost of shipping them to Canada. Yeehaw, sounds easy, right? Well, not if your customer forgets to arrange the shipping and your boots end up sitting at the port for weeks, collecting dust and fees. Meanwhile, your customer is stuck barefoot and angry, and leaves you a bad review online. Talk about a wild ride!

Example 2: An eCommerce business located in China sells a batch of handcrafted terracotta warriors to a customer in the UK using the DDP (Delivered Duty Paid) Incoterm. The business is responsible for delivering the goods to the customer's door and paying all taxes and duties associated with the goods. However, the business underestimates the taxes and duties, resulting in a higher-than-expected cost. The business must then either absorb the extra cost or pass it on to the customer, which could result in an angry customer and lost sales. Looks like they underestimated the size of the challenge!

Example 3: An eCommerce business located in India sells a shipment of spices to a customer in the US using the DAP (Delivered At Place) Incoterm. The business is responsible for delivering the goods to the agreed-upon place, but not for unloading them. The customer has arranged for a third-party logistics provider to unload the goods, but the provider refuses to do so, claiming that it is not their responsibility. The customer is left with a shipment of aromatic spices sitting in the truck, and the eCommerce business may be held responsible for any damages or additional costs. This is enough to make your nose twitch!

Example 4: An eCommerce business located in the UK sells a shipment of tea to a customer in Japan using the FOB (Free On Board) Incoterm. The business is responsible for loading the goods on board the vessel, but not for the cost of shipping or insurance. However, the business fails to properly secure the goods, and they are damaged during loading. The customer refuses to accept the damaged tea, and the eCommerce business must either absorb the cost of the damaged goods or try to recover the cost from the carrier. Looks like this tea is not exactly steeped in success!

Example 5: An eCommerce business located in the US sells a batch of surfboards to a customer in Brazil using the EXW (Ex Works) Incoterm. The business is only responsible for making the goods available at their premises. The customer arranges for the shipping, but the surfboards get lost in transit. The customer demands a refund, but the eCommerce business argues that they fulfilled their responsibility by making the surfboards available at their premises. This could result in a dispute and a damaged business relationship. Looks like this business wiped out!

As you can see, choosing the right incoterm for your e-commerce business can make a big difference in your profitability and customer satisfaction. That's why it's important to do your research and consult with a logistics service provider who has expertise in cross-border eCommerce. They can help you find the best incoterm for your product, market, and budget, and ensure a smooth and successful international delivery.

More Insights

November 24, 2023

A Closer Look at Amazon Prime - Amazon International Shipping

Amazon, one of the pioneers in exclusive online retailing, remains a global giant in the industry. This renowned online marketplace dispatches tens of thousands of items daily to destinations worldwide. Instantly identifiable by its distinctive and vibrant logo, Amazon Prime stands out in the international shipping. Customers can explore various shopping services and an expanding array of media services. However, a lingering question may arise: 'In how many countries does Amazon conduct its operations?' Let's uncover the answer.

AMAZON'S CURRENT OPERATIONAL PRESENCE WORLDWIDE

AMAZON'S CURRENT OPERATIONAL PRESENCE WORLDWIDE As a global e-commerce giant, Amazon extends its operations across various regions worldwide. While the company's headquarters is situated in the United States, the majority of its distribution centers are concentrated there. Specific platforms cater to shoppers in distinct countries, including Australia, the United Kingdom, China, Canada, France, Germany, Italy, Japan, Mexico, India, and Spain. Notably, Amazon doesn't limit its reach to these countries alone; it ships products to customers in over a hundred different countries. Renowned for its speed, efficiency, and reliability, Amazon ensures that customers in any of these countries receive their orders promptly, typically within a few days. Turning attention to Europe, a pivotal market for the company, Amazon maintains warehouses in several European countries such as Spain, Slovakia, Slovenia, Germany, France, Italy, Poland, and Turkey. Likewise, in Asia, another crucial market, Amazon operates warehouses in multiple countries, including Japan, India, Pakistan, China, Singapore, Saudi Arabia, and the United Arab Emirates. Additionally, international warehouse locations in Egypt, Brazil, and Australia contribute to enhanced product availability and expedited delivery services for customers in these regions.

HOW AMAZON PRIME REVOLUTIONIZES INTERNATIONAL SHIPPING

E-commerce has transcended borders, and Amazon's global presence is at the forefront of revolutionizing international shipping. Highlight the importance of efficient shipping in connecting consumers worldwide and how Amazon has become a key player in this global logistics landscape. HOW AMAZON PRIME REVOLUTIONIZES INTERNATIONAL SHIPPING
1. Logistics and Infrastructure:
  • Fulfillment Centers: Amazon boasts over 185 fulfillment centers worldwide, strategically positioned for efficient order processing and quick shipments2.
  • Advanced Inventory Management: Discuss Amazon's use of cutting-edge technology for real-time inventory tracking and management to streamline cross-border logistics.
  • Localized Operations: Amazon's localized operations enable faster delivery, reduced shipping costs, and a seamless shopping experience for customers in different regions.
2. Cross Border Deliveries:
Amazon's cross border sales accounted for over 25% of its total net sales in recent years3.
  • Expedited Shipping: Explore Amazon's commitment to reducing delivery times for international shipments, with services like AmazonGlobal Priority Shipping.
  • Customs Clearance: Amazon's streamlined customs clearance processes contribute to faster shipping and fewer delays for international customers.
3. Advancements in Shipping Technology:
Amazon leverages big data and analytics to optimize shipping routes, predict demand, and enhance overall supply chain efficiency4.
  • Predictive Shipping: Discuss Amazon's use of machine learning algorithms to anticipate customer demand, reducing shipping times and costs.
  • Dynamic Pricing: Amazon's dynamic pricing algorithms help optimize shipping costs for both the company and customers, ensuring competitive pricing in international markets.
4. Drone Delivery and Innovation:
Amazon Prime Air, the drone delivery service, aims to deliver packages in 30 minutes or less5.
  • Operational Efficiency: Explore how drone technology accelerates last-mile delivery, particularly in remote areas or regions with complex logistics.
  • Environmental Impact: Discuss how drone delivery aligns with Amazon's commitment to sustainability, reducing carbon emissions and contributing to eco-friendly shipping practices.
5. Innovative Delivery Methods:
  • Autonomous Vehicles: Discuss Amazon's experimentation with autonomous delivery vehicles, enhancing the speed and reliability of international shipments.
  • Robotics in Warehouses: Highlight how Amazon's use of robotics in fulfillment centers expedites order processing and shipping.
  • Efficiency and Accuracy: Automation ensures higher accuracy in order fulfillment and reduces the time it takes for products to move through the supply chain.
6. Enhanced Customer Experience:
Amazon Prime, with its fast and reliable shipping options, has over 200 million members globally6.
  • Customer-Centric Approach: Emphasize how Amazon's focus on advanced logistics and technology directly translates to a positive customer experience, driving customer loyalty.
  • Global Prime Benefits: Amazon Prime offers a suite of benefits, including free and fast shipping, exclusive deals, and access to a vast library of digital content, enhancing the overall value for international customers.

NAVIGATING CHALLENGES IN INTERNATIONAL SHIPPING WITH AMAZON

Set the stage by highlighting the excitement of accessing global markets through online shopping. Acknowledge the challenges that international shoppers face during shipping and introduce practical solutions for a smoother experience. NAVIGATING CHALLENGES IN INTERNATIONAL SHIPPING WITH AMAZON
1. Import Duties and Varying Delivery Times:
  • Challenge: International shoppers often encounter uncertainties regarding import duties, taxes, and unpredictable delivery times.
  • Import Duties: Clarify the challenge of navigating different duty structures and highlight the potential financial impact on purchases.
  • Varying Delivery Times: Address the frustration caused by inconsistent shipping times, leading to uncertainty about when a package will arrive.
2. Strategies for Overcoming Challenges:
  • Utilize Amazon's Import Fee Estimation: Encourage international shoppers to leverage Amazon's "Estimate Import Fees" tool at checkout. This tool provides a transparent estimate of import duties and taxes, empowering customers to make informed decisions.
  • Consider Expedited Shipping Options: Highlight the benefits of expedited shipping, such as AmazonGlobal Priority Shipping. Expedited options often offer faster and more reliable deliveries, mitigating the unpredictability of standard shipping times.
3. Plan Ahead for Import Duties:
  • Research Country-Specific Regulations: Advise shoppers to research and understand the import regulations of their specific country. Provide guidance on finding duty thresholds and exemptions, empowering shoppers to plan and budget effectively.
  • Explore Free Trade Agreements: Inform shoppers about potential duty reductions or exemptions under existing free trade agreements.
4. Utilize Amazon Prime for International Shipping:
  • Join Amazon Prime: Encourage international customers to explore Amazon Prime benefits, including expedited shipping and exclusive deals. Prime can provide a more reliable and cost-effective shipping experience, making it an attractive option for frequent international shoppers.
5. Consolidate Shipments for Cost Efficiency:
  • Package Consolidation Services: Introduce the concept of package consolidation services that combine multiple orders into one shipment. Explain how consolidation may reduce shipping costs and simplify customs procedures, making it a viable option for cost-conscious international shoppers.
Recap the common challenges faced by international shoppers during shipping. Emphasize the importance of strategic planning and utilizing available tools for a seamless international shopping experience. Encourage readers to implement the suggested strategies and explore the vast global marketplace on Amazon with confidence.

UNLEASHING THE POWER OF AMAZON PRIME ON A GLOBAL SCALE

UNLEASHING THE POWER OF AMAZON PRIME ON A GLOBAL SCALE Dive into the universal appeal of Amazon and the game-changing influence of its premium membership, Amazon Prime, in connecting people worldwide. Set the stage for an in-depth exploration of Amazon Prime's global reach and the myriad benefits it brings to international subscribers.
1. Global Reach of Amazon Prime:
  • International Membership: Illuminate the expansive availability of Amazon Prime beyond the United States, welcoming a growing international membership. Highlight the staggering number of international Prime members, showcasing Amazon's dedication to creating a global community of shoppers.
  • Strategic Expansion: Discuss how Amazon strategically expanded its Prime program to cater to the unique needs of diverse international markets.
2. Benefits for International Subscribers:
  • Free and Fast Shipping: Delve into the convenience of free and fast shipping options offered exclusively to Amazon Prime members globally. Explore the impact of expedited shipping on the international shopping experience, providing reliability and speed.
  • Exclusive Deals: Uncover the allure of exclusive deals and promotions, illustrating how Prime membership unlocks a world of savings for international shoppers.
  • Access to Digital Content: Showcase the richness of digital content available to Prime members movies, TV shows, e-books, and more making the membership multifaceted and valuable.
3. Reduced Shipping Costs for International Members:
  • Cost Savings: Illustrate the potential cost savings for international shoppers through bundled services and reduced shipping fees.
  • AmazonGlobal Priority Shipping: Highlight the advantages of AmazonGlobal Priority Shipping, offering significant benefits for time-sensitive international orders4.
  • Global Warehousing and Logistics: Discuss Amazon's global warehousing and logistics infrastructure, ensuring efficient and cost-effective shipping for Prime members around the world.
4. Enhanced Shopping Experience:
  • Seamless Shopping: Explore how Amazon Prime streamlines the international shopping experience with features like one-click purchasing and personalized recommendations.
  • Reliability and Trust: Discuss how the reliability of Prime shipping builds trust among international customers, making it a preferred choice for cross-border shopping.
5. Prime Day on a Global Scale:
  • Global Shopping Event: Highlight the transformative evolution of Amazon Prime Day into a global shopping extravaganza, with exclusive deals and discounts spanning the globe.
  • Increased Participation: Discuss the growing international participation of both sellers and buyers during Prime Day, transforming it into a truly global retail phenomenon.
Summarize the significant benefits of Amazon Prime on a global scale. Emphasize how the program elevates the international shopping experience, from fast shipping to exclusive deals and a wealth of digital content. Encourage readers to explore the advantages of Amazon Prime membership for a more rewarding and seamless international shopping journey.
November 24, 2023
Phuc Le
Content Writer at Amilo
November 24, 2023

Seamless Shipping with eBay's International Standard Delivery

Embark on a seamless global shopping adventure with eBay's International Standard Delivery! eBay recognizes the thrill of discovering unique treasures from every corner of the world, and International Standard Delivery service is designed to ensure that your purchases reach you securely and promptly. In this article, we'll delve into the unparalleled benefits and features of eBay's International Standard Delivery, transforming your cross-border shopping into an effortless and enjoyable experience.

EXPLORING THE EBAY INTERNATIONAL STANDARD DELIVERY

eBay International Standard Delivery represents a comprehensive shipping solution tailored for international transactions on the eBay platform. This service stands out for its reliability, providing buyers and sellers with a secure and efficient method for cross-border shipping. EXPLORING THE EBAY INTERNATIONAL STANDARD DELIVERY
Key features of eBay International Standard Delivery include:
  • Predictable Shipping Times: Buyers benefit from estimated delivery times, offering a clear understanding of when their purchased items are expected to arrive. This feature enhances the overall customer experience.
  • Transparent Cost Structure: eBay International Standard Delivery is known for its transparent cost structure, with shipping fees clearly outlined during the checkout process. This transparency assists buyers in making informed decisions and budgeting effectively.
  • Tracking Capabilities: The service typically includes tracking features, allowing buyers to monitor the real-time progress of their shipped items. This added visibility contributes to a sense of security and confidence in the delivery process.
  • Global Reach: eBay International Standard Delivery is designed to reach various countries, enabling sellers to expand their customer base globally. Simultaneously, buyers gain access to a diverse range of products from sellers around the world.
It's important to note that specific details of eBay services, including shipping options, may have evolved. For the latest and most accurate information, I recommend checking eBay's official shipping and delivery policies on their website or contacting their customer support.

GLOBAL SHOPPING EASE WITH EBAY INTERNATIONAL SHIPPING

Discover the convenience of eBay International Standard Delivery - a shipping solution that seamlessly connects buyers and sellers worldwide. With reliable shipping, transparent costs, and real-time tracking, it's your ticket to a hassle-free global shopping experience. Welcome to the future of cross-border commerce with eBay International Standard Delivery.
1. Global Accessibility:
Market Expansion: eBay International Standard Delivery opens doors for sellers to expand their market reach globally. Sellers can connect with customers from different countries, allowing for a broader audience and increased sales potential. Diverse Product Availability: Buyers gain access to a diverse array of products that may not be readily available in their local markets. This diversity enriches the shopping experience and allows consumers to explore unique items from around the world.
2. Reliable Shipping:
Consistent Delivery Standards: eBay International Standard Delivery is known for its commitment to consistent and reliable shipping. Sellers and buyers can rely on a standardized shipping process, reducing uncertainties and enhancing overall trust in the platform.
3. Estimated Delivery Times:
Customer Expectation Management: The provision of estimated delivery times assists buyers in managing their expectations. Knowing when to anticipate the arrival of purchased items contributes to a positive customer experience by reducing uncertainty and fostering confidence in the platform. GLOBAL SHOPPING EASE WITH EBAY INTERNATIONAL SHIPPING
4. Transparent Cost Structure:
Informed Decision-Making: The transparent cost structure of eBay International Standard Delivery ensures that buyers have a clear understanding of shipping fees during the checkout process. This transparency empowers buyers to make informed decisions about their purchases, considering both product and shipping costs.
5. Tracking Information:
Real-Time Monitoring: The inclusion of tracking features allows buyers to monitor the real-time progress of their shipments. This not only provides peace of mind but also enables proactive tracking and anticipation of delivery, contributing to an enhanced overall customer experience.
6. Access to a Global Marketplace:
Cross-Border Commerce: Sellers leveraging eBay International Standard Delivery can engage in cross-border commerce, tapping into a global marketplace. This broadens their customer base and potentially increases sales opportunities, fostering a more dynamic and interconnected online marketplace.
7. Simplified Returns Process:
Enhanced Convenience: The service often simplifies the returns process for international orders. Buyers benefit from a streamlined and user-friendly returns process, enhancing convenience and reinforcing confidence in cross-border transactions on the eBay platform. It's important to note that specific details and features of eBay services, including shipping options, may evolve over time. For the most up-to-date and accurate information, it's recommended to check eBay's official shipping and delivery policies on their website or contact their customer support.

SMOOTH SHIPPING: EBAY INTERNATIONAL STANDARD DELIVERY TIPS

Upon reaching our consolidation center, your item's weight and dimensions are verified against the details you provided when creating the label. If the weight and dimensions slightly exceed the specified values, we'll proceed with shipping and deduct the cost difference from your funds. However, if the discrepancy is significant, the package won't be shipped, and the item will be returned to you. In such cases, you're responsible for refunding the buyer. Billing for eBay international standard delivery appears on your eBay financial statement as eBay Delivery Services. Charges are applied once your parcel reaches our consolidation center. Unused labels won't incur charges, eliminating the need to void them.
  • Shipping Process with eBay International Standard Delivery

When creating your listing, select eBay international standard delivery under International Shipping for eligible countries. Upon a sale, follow these steps:
1. Listing Creation:
Start by creating your listing and expanding your market reach by selecting eBay International Standard Delivery under International Shipping. This option is available for eligible countries, broadening your global customer base.
2. Access eBay Labels:
Once your item sells, navigate to eBay Labels, conveniently located in My eBay or Seller Hub. This centralized platform streamlines the shipping process, offering a user-friendly interface for label creation.
3. Package Details Entry:
Accuracy is key. Enter the precise package weight and dimensions while choosing eBay International Standard Delivery as your preferred shipping service. This step ensures a smooth and transparent shipping experience for both you and the buyer.
4. Service Quote and Label Printing:
After entering the details, receive a comprehensive service quote that includes shipping costs. Print the eBay International Standard Delivery label, preparing your package for USPS drop-off or scheduling a pickup for added convenience.
5. Efficient Transportation:
USPS takes charge of transporting your package to our domestic consolidation center. Here, the package undergoes screening and is subsequently forwarded to the buyer. This step ensures a secure and reliable shipping process, enhancing buyer confidence.
6. Automatic Tracking:
Experience real-time visibility. Automatic tracking is uploaded for both you and the buyer, allowing seamless monitoring of the package's journey. This transparency fosters trust and confidence in cross-border transactions. Note: Combine Multiple Orders: SMOOTH SHIPPING: EBAY INTERNATIONAL STANDARD DELIVERY TIPS Streamline your shipping process by combining multiple orders for the same buyer and checkout address through eBay Labels. This not only enhances efficiency but also reduces shipping costs, providing a cost-effective solution for sellers. Embark on a journey of effortless global shipping with eBay International Standard Delivery. From listing creation to label printing and package tracking, this process ensures a reliable and transparent shipping experience for sellers and buyers alike.
  • Printing Your Label Tips

Streamline your label printing process with these expert tips to ensure swift and hassle-free shipping:
1. Confirm Barcode Visibility:
Prioritize the visibility of both USPS and eBay international barcodes on your label. This critical step guarantees that essential information is easily accessible during the shipping journey, reducing the likelihood of delays or complications.
2. Adjust Print Settings:
Fine-tune your print settings for optimal results. Set your printer to portrait mode to align with label specifications and manually scale the print job to less than 100%. This adjustment ensures accuracy in label dimensions, contributing to a smooth and efficient printing process.
3. Mindful Affixing:
Exercise caution when affixing the label to your package. Avoid taping over the barcode, as any interference can compromise the readability of the essential information during transit. By adhering to this tip, you contribute to a seamless scanning process at every stage of the shipping journey. By incorporating these printing tips into your eBay International Standard Delivery workflow, you not only ensure the accuracy and visibility of critical barcodes but also contribute to an efficient and reliable shipping process for both you and your buyers. Elevate your shipping experience and foster confidence in your transactions with these best practices.
  • Lost or Damaged Shipments - Filing a Claim

In the unfortunate event of a lost or damaged shipment, eBay International Standard Delivery provides a $100 shipping protection plan for added security. Here's a detailed guide on filing a claim:
1. Shipping Protection Inclusion:
Each eBay International Standard Delivery shipment comes with an inherent $100 shipping protection plan, offering a layer of coverage for potential losses or damages during transit.
2. Waiting Period:
If you suspect your package is lost, exercise patience. eBay's protocol requires a 30-day waiting period before filing a claim. This timeframe allows for potential delays or unforeseen circumstances to be resolved before initiating the claims process.
3. Claim Limitations:
Claims filed for lost or damaged items are subject to the item's sold price. The protection plan ensures that the claim amount cannot exceed the original price of the item, even if the shipment is partially lost or damaged. This limitation is in place to maintain fairness and transparency in the claims process. Navigating the claims process with eBay International Standard Delivery involves understanding the protection plan's coverage, adhering to the waiting period, and recognizing the inherent limitations to ensure a smooth and transparent resolution in the unfortunate event of a lost or damaged shipment.
November 24, 2023
Phuc Le
Content Writer at Amilo
November 24, 2023

Unlocking Global Shopping: Does Amazon Ship Internationally?

Are you a dedicated online shopper eager to explore Amazon's vast offerings, yet uncertain about its international shipping services? Look no further! In this detailed guide, we will address the question: Does Amazon provide international shipping? Let's navigate the intricacies and uncover the global shopping opportunities that Amazon extends. While Amazon readily caters to customers in North America and offers enticing shipping options, often tied to an Amazon Prime subscription, international shoppers may be seeking clarity on the operational details. Despite Amazon having various regional sites, the inventory and availability may differ from its U.S. counterpart. This raises queries among customers about the feasibility of ordering from a different Amazon region and having the product shipped to their respective countries.

DOES A REGIONAL AMAZON SERVICE GLOBAL SHIPPING?

DOES A REGIONAL AMAZON SERVICE GLOBAL SHIPPING? Can regional Amazon services extend their shipping beyond borders? We unravel the mysteries surrounding the international shipping capabilities of regional Amazon platforms. Let's delve into the details and discover the possibilities that these localized services offer to global shoppers. The ability of a regional Amazon service to ship internationally depends on the specific policies and features of that particular service. Amazon does operate various regional platforms catering to specific markets, and while these platforms are primarily designed for local customers, many of them do offer international shipping options. To determine whether a regional Amazon service provides international shipping, it's essential to check the shipping policies and features listed on the platform. Look for information regarding international shipping eligibility, associated costs, and any restrictions that may apply. Some regional Amazon services collaborate with Amazon Global, a program aimed at facilitating international shipping by streamlining the process and expanding the range of products available for global customers. If a regional Amazon service participates in Amazon Global, it is likely to have dedicated sections or features that highlight international shipping options. Before making an international purchase on a regional Amazon service, it's recommended to review the platform's help or customer service section for specific details regarding international shipping. This ensures a clear understanding of the terms, conditions, and logistics associated with shipping products internationally through that particular regional Amazon service. ALTERNATIVES TO GLOBAL SHIPPING ALTERNATIVES TO GLOBAL SHIPPING Amazon's website typically automatically redirects to your regional version, even without updating your address. However, if you manually switch to the United States version of Amazon while shopping from a different country, you may encounter products that aren't available in your region. It's advisable to use the regional version of Amazon whenever possible to ensure accurate product availability information for your area. This practice helps prevent any misunderstandings and provides a clear picture of what items can be shipped to your location. International shipping barriers, whether in the form of high costs, shipping restrictions, or lengthy delivery times, often prompt the search for alternative solutions. Below, we delve into a detailed exploration of various alternatives to international shipping, backed by information and data to assist you in making informed decisions tailored to your specific needs.
1. Package Forwarding Services:
Package forwarding services act as intermediaries between international buyers and sellers, providing a local address for package delivery in the country of purchase. Notable services like Shipito and MyUS offer consolidation, repackaging, and forwarding options, often presenting cost-effective solutions for cross-border shopping.
2. Global Courier and Freight Services:
Established global courier and freight services, such as DHL, FedEx, and UPS, offer comprehensive international shipping solutions. These services come equipped with reliable tracking, insurance coverage, and expedited delivery options, ensuring the secure and timely transportation of your items across borders.
3. Cross-Border Pickup Points:
Some retailers and shipping carriers provide cross-border pickup points or locker services, offering a convenient option for customers. By having your purchases delivered to a designated location near the border, you can personally collect them, bypassing potential international shipping challenges.
4. Local Buying Agents:
Employing local buying agents can be a strategic move, particularly when purchasing from regions with intricate shipping processes. These agents, familiar with local markets, can purchase items on your behalf and then ship them to your international address, often at a lower overall cost.
5. Peer-to-Peer Shipping Networks:
Peer-to-peer shipping networks leverage individuals traveling between countries to carry items for others. Platforms like Grabr and PiggyBee connect travelers with shoppers, creating a cost-effective and personalized shipping option. This peer-to-peer model fosters a sense of trust and community within the network.
6. Regional Online Marketplaces:
Diversify your online shopping experience by exploring regional marketplaces specific to the countries of interest. Platforms like MercadoLibre in Latin America or Jumia in Africa can provide access to a broader range of products with potentially more affordable shipping options tailored to specific regions.
7. Virtual Mailbox Services:
Virtual mailbox services offer users a physical address in another country, enabling them to receive packages on their behalf. Services like Viabox and Earth Class Mail consolidate packages and forward them to the user's international address, creating a centralized and efficient solution for global shoppers.
8. Consolidated Shipping Services:
Consider utilizing consolidated shipping services that combine multiple packages into a single shipment. This approach, offered by companies like Ship7, can significantly reduce overall shipping costs, making it an attractive option for those purchasing from multiple sellers in the same region. Before choosing an alternative to international shipping, carefully research and evaluate each option based on factors such as cost, reliability, and the specific requirements of your shipment. Tailoring your approach to the unique characteristics of each alternative ensures a more seamless and satisfying cross-border shopping experience.

TOP 10 TIPS: CHOOSING THE RIGHT GLOBAL COURIER SERVICE

TOP 10 TIPS: CHOOSING THE RIGHT GLOBAL COURIER SERVICE Choosing the right global courier and freight service is crucial for ensuring that your international shipments are handled efficiently, reliably, and cost-effectively. Here are key factors to consider when making this decision:
1. Shipping Speed and Delivery Times:
Evaluate the shipping speed and delivery times offered by the courier service. Consider the urgency of your shipments and choose a service that aligns with your timeframes. Some courier services specialize in expedited shipping, while others may offer more economical but slower options.
2. Coverage and Destination Countries:
Ensure that the courier service provides coverage to the specific countries you intend to ship to. Different couriers have varying strengths in different regions, so choose one with a strong network in the countries relevant to your business or personal needs.
3. Shipping Costs and Fees:
Understand the shipping costs and fees associated with the courier service. Consider not only the upfront shipping fees but also any additional charges such as customs clearance fees, fuel surcharges, or handling fees. Compare these costs across different services to find the most cost-effective option. 4. Tracking and Visibility: Look for a courier service that provides robust tracking and visibility features. Real-time tracking information helps you monitor the progress of your shipments, providing transparency and peace of mind for both you and your recipients. 5. Reliability and Reputation: Research the reliability and reputation of the courier service. Check customer reviews, testimonials, and industry ratings to gauge the experiences of other users. A reliable and reputable courier service is more likely to handle your shipments with care and meet delivery deadlines. 6. Insurance Coverage: Inquire about insurance options and coverage for your shipments. A reputable courier service should offer insurance to protect your goods against loss or damage during transit. Understanding the insurance policies can provide added confidence in the safety of your shipments. 7. Customer Support: Consider the quality of customer support provided by the courier service. A responsive and helpful customer support team can address concerns, provide assistance with tracking, and resolve any issues that may arise during the shipping process. 8. Technology Integration: Evaluate whether the courier service integrates well with your business's technology systems. Compatibility with e-commerce platforms and shipping management software can streamline your shipping processes and enhance overall efficiency. 9. Customs Clearance Expertise: If you frequently ship internationally, consider the courier's expertise in customs clearance processes. A courier with experience in navigating customs regulations can help prevent delays and ensure a smoother shipping experience. 10. Sustainability Practices: For those with environmental considerations, look into the sustainability practices of the courier service. Some companies prioritize eco-friendly shipping methods, such as carbon-neutral options or fuel-efficient transportation. By carefully considering these factors and conducting thorough research, you can select a global courier and freight service that aligns with your specific shipping needs and preferences. It's often beneficial to request quotes, compare offerings, and even test the services with a smaller shipment before committing to a long-term partnership.  
November 24, 2023
Phuc Le
Content Writer at Amilo

Stay Informed, Stay Inspired

Join our community and never miss a post. Get the latest insights, news, and trends delivered straight to your inbox.

    Amilo International © 2023, All Rights Reserved.
    chevron-down