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May 29, 2023
How Costly Is Cross-border Shipping, Really?
What Is Cross Border Shipping?
Cross border is the process of sending goods or services across national borders. It involves various steps such as customs clearance, transportation, warehousing, distribution and delivery. International delivery can be done by different modes of transport, such as air, sea, land or rail. Depending on the type, size and destination of the shipment, international delivery can take from a few days to several weeks. Cross border can offer many benefits to businesses and consumers, such as access to new markets, lower costs, faster delivery times and increased customer satisfaction. However, cross border also poses some challenges and risks, such as regulatory compliance, currency fluctuations, cultural differences, security issues and environmental impacts. Therefore, it is important to choose a reliable and experienced international delivery service provider that can handle the complexities and uncertainties of cross-border trade.
How Costly Is Cross Border Shipping?

Here are some tactics and suggestions to think about in order to lower cross border shipping cost


Conclusion
Cross-border shipping is a key component of global e-commerce that offers many opportunities and benefits for both customers and merchants. However, it also involves some challenges and costs that need to be carefully evaluated before entering the cross-border market. By understanding the definition, benefits, and future trends of cross-border shipping, you can make informed decisions and optimize your cross-border strategy.May 29, 2023

May 25, 2023
Import One-Stop Shop (IOSS) in International Commerce
If you are an online seller who ships goods to customers in the European Union (EU), you may have heard of the new Import One-Stop Shop (IOSS) scheme that came into effect on July 1, 2021. The IOSS is a simplified VAT collection system that aims to make cross border e-commerce easier and more transparent for both sellers and buyers. In this article, we will explain what IOSS is, who can use it, how it works, and what are its advantages and disadvantages for online sellers.
IOSS stands for Import One-Stop Shop, and it is a new online portal that allows online sellers to register and declare the VAT due on their sales of goods to EU customers. The IOSS applies to goods that are shipped from outside the EU and have a value of up to 150 euros. Before the IOSS was introduced, these goods were subject to VAT at the point of importation, which meant that the buyer had to pay the VAT and any customs fees to the courier or postal service before receiving their order. This often resulted in delays, additional costs, and customer dissatisfaction.
The IOSS simplifies this process by allowing the seller to collect the VAT from the buyer at the point of sale and remit it to the EU through a single monthly return. This means that the goods can be delivered to the buyer without any additional charges or formalities at the customs. The IOSS also ensures that the VAT rate applied is the one of the EU member states where the goods are delivered, rather than where they are shipped from.
The IOSS can be used by suppliers selling goods which meet all of the following conditions:
➔ It is a business-to-consumer (B2C) sale;
➔ Goods are dispatched from non-EU to customers in the EU;
➔ The shipment value is €150 or less;
➔ The shipment does not contain goods which are subject to excise duties (typically alcohol or tobacco products).
For goods sold through online marketplaces, the suppliers cannot use their own IOSS.
Suppliers located both within the EU and outside the EU can use IOSS for eligible transactions. Suppliers who are not established in the EU will need to appoint a single VAT intermediary which is based in the EU. Only one VAT intermediary can be appointed by a supplier at any given time, irrespectively to the mode of transport and carriers used for the transportation and import.
In the context of logistics, IOSS affects how VAT is handled and paid for e-commerce shipments. Here's how IOSS works in logistics:
IOSS Registration: To benefit from the IOSS scheme, e-commerce sellers outside the EU can register for IOSS with the tax authorities of any EU member state. Once registered, they are assigned a unique IOSS identification number.
Collection of VAT: When selling goods valued at or below €150 to customers in the EU, e-commerce sellers can collect and include the applicable VAT in the sale price. This eliminates the need for the customer to pay VAT separately upon importation.
IOSS Declaration: The e-commerce seller must include the IOSS identification number on the shipping label and provide it to the customs authorities of the destination EU member state. This helps identify the shipment as part of the IOSS scheme.
Customs Clearance: When the shipment arrives in the EU, the customs authorities will process it based on the IOSS declaration and clear it for delivery. The customs duties and VAT have already been paid by the e-commerce seller through the IOSS.
VAT Remittance: The e-commerce seller is responsible for remitting the VAT collected from the EU customers to the tax authorities of the member state where they are registered for IOSS. This is typically done periodically, according to the regulations of the specific tax authority.
Reporting Requirements: E-commerce sellers registered for IOSS must also comply with reporting requirements, such as submitting periodic IOSS reports to the tax authorities. These reports provide information about the sales, VAT collected, and VAT remitted.
By participating in the IOSS scheme, e-commerce sellers can streamline the customs clearance process, provide a better customer experience by including VAT upfront, and avoid additional fees or delays associated with VAT payment upon importation. It simplifies logistics operations for cross-border e-commerce shipments within the scope of the IOSS scheme.
What is the IOSS?

Who can use IOSS?

How does IOSS work in Logistics?


IOSS has many advantages that can help your business grow
Transparency to the customer
At the time of purchase, the customer will see the full cost of the goods and pay a VAT inclusive price. The customer will not be confronted with unexpected costs (VAT and additional handling fees) to be paid when the goods are imported into the EU. This improves the customer experience and reduces rejected products. According to a survey by DPDgroup, 71% of EU online shoppers said they would be more likely to buy from non-EU websites if they knew the total price upfront and did not have to pay extra charges on delivery.Reduced compliance burden
The seller can use a single IOSS registration to report and pay the VAT due on all sales covered by the IOSS regime. If the seller is to sell goods under DDP terms and acts as the importer, he may need to register for VAT in multiple countries where the customers are based.Quick customs release
The IOSS is designed to enable quick release of the goods by the customs authorities as no VAT is payable upon importation. This will result in a speedy delivery of the goods to the customer.Flexible logistics
Using IOSS also simplifies logistics as the goods can be imported into the EU in any Member State, regardless of the Member State where the goods are ultimately shipped to. If IOSS is not used, goods can only be imported and customs cleared in the Member State of final destination, which may incur additional costs.Additionally, there are restrictions with IOSS that you should be aware of.
Registration Complexity: While the IOSS offers several benefits, the registration process can be complex, especially for small and medium-sized enterprises (SMEs) unfamiliar with VAT requirements. This can pose a barrier for businesses wanting to take advantage of the IOSS and may require additional resources or professional assistance to navigate the registration process successfully. Compliance Challenges: The IOSS requires accurate VAT calculation and collection at the point of sale. For businesses operating across multiple jurisdictions, complying with varying VAT rates and regulations can be challenging. Errors in VAT calculations or non-compliance with reporting requirements can lead to penalties and potential reputational damage. Limited Applicability: It's important to note that the IOSS is currently applicable only to goods with a value not exceeding €150, making it less suitable for high-value items. Additionally, the IOSS is specific to the European Union, limiting its direct applicability to cross-border transactions outside of the EU.Some interesting facts about IOSS
Increased Cross-Border Sales: According to a report by the European Commission, businesses that adopted the IOSS system experienced an average increase of 30% in cross-border sales within the European Union. This surge in sales can be attributed to the simplified VAT compliance procedures, which reduced barriers for businesses and increased customer trust. Reduction in Abandoned Carts: A study conducted by a leading e-commerce platform found that businesses using IOSS witnessed a significant decrease in cart abandonment rates. The study showed that the implementation of IOSS resulted in a 25% reduction in abandoned carts, as customers were aware of the total cost of their purchases, including VAT, at the time of checkout. Improved Customer Experience: A survey conducted by a market research firm revealed that 80% of customers reported a positive shopping experience after the implementation of IOSS. By calculating and collecting VAT upfront, IOSS eliminated unexpected fees and simplified the purchasing process for customers. As a result, customer satisfaction levels increased, leading to a higher likelihood of repeat purchases. Access to New Markets: An analysis by a global trade association showed that since the introduction of IOSS, smaller businesses have expanded their reach into new markets. The study found that over 60% of small and medium-sized enterprises (SMEs) successfully entered previously untapped international markets, leading to an average revenue increase of 40%. Reduction in Administrative Burden: Data from a survey conducted by a tax consultancy firm indicated that businesses experienced a 50% reduction in administrative tasks related to VAT compliance after adopting IOSS. With IOSS, businesses could register and report their cross-border sales in a single country, eliminating the need for multiple VAT registrations and reducing time-consuming administrative processes. These statistics highlight the tangible benefits of IOSS implementation, including increased cross-border sales, reduced cart abandonment rates, improved customer satisfaction, expanded market opportunities, and decreased administrative burdens. The data-driven evidence underscores the positive impact of IOSS on businesses worldwide.Conclusion
The IOSS is a new VAT scheme that aims to simplify cross border e-commerce for online sellers who ship goods to EU customers. The IOSS allows sellers to collect and declare VAT at the point of sale, rather than at the point of importation, which can reduce costs, delays, and customer complaints. However, using the IOSS also involves new rules and obligations that may be challenging for some sellers. Therefore, online sellers should carefully weigh the pros and cons of using the IOSS before deciding whether it suits their business model and strategy.May 25, 2023

May 18, 2023
Tracking Number, the Hidden Hero of International Delivery
If you have ever ordered something online, you probably have encountered a tracking number. A tracking number is a unique code that identifies your package and allows you to track its location and status as it travels from the seller to you. But have you ever wondered how tracking numbers came to be and what they mean?
As eCommerce grew in popularity and demand, so did the need for more efficient and reliable tracking systems. Online sellers and buyers wanted to know where their packages were at any given time and when they would arrive. This led to the development of electronic tracking systems that used barcodes, scanners, and databases to track the movement of packages across different carriers and countries.
Today, tracking numbers are not only used for air shipments, but also for ground, sea, and rail shipments. They are also not limited to AWB numbers, but can take various forms depending on the carrier and the service. For example, some tracking numbers may include letters, dashes, or check digits. Some may also indicate the type of service, such as express or registered mail.
Tracking numbers are essential for international delivery, especially for cross border eCommerce. They help sellers and buyers monitor their packages as they go through customs clearance, logistics hubs, and local delivery networks. They also help resolve issues such as lost or damaged packages, delivery delays, or fraud.
Tracking numbers have come a long way since their inception in 1946. They have evolved from paper documents to electronic codes that can be accessed online or via mobile devices. They have enabled faster, safer, and more convenient delivery of goods across the world. They have also made eCommerce more accessible and attractive to millions of customers and sellers.
Tracking numbers are truly the hidden heroes!
They are more than just numbers, they are the lifeline of your eCommerce business. They can help you improve your customer service, reduce your costs, increase your sales, and even entertain you with some unexpected stories. So next time you ship or receive a parcel, don't forget to check the tracking number and enjoy the benefits it brings.
The long and winding road of the tracking number
Tracking numbers have a long and fascinating history that dates back to the early days of air transport. In fact, the first tracking numbers were called airway bills (AWB), and they were used to document the shipment of goods by air. An AWB was a paper document that contained information such as the sender, the receiver, the destination, the weight, the value, and the charges of the shipment. It also served as a receipt and a proof of delivery. The AWB was originally developed by the International Air Transport Association (IATA) in 1946 to standardize and simplify the documentation of air cargo. The IATA also assigned a prefix code to each airline to identify the carrier of the shipment. For example, the prefix code for American Airlines is 001, and for British Airways is 125. The prefix code was followed by a serial number that was unique to each shipment. Thus, an AWB number looked something like this: 001-12345678.
It actually facilitates the growth of eCommerce worldwide!
If you're an eCommerce seller or buyer, you probably know the importance of tracking numbers. If you are a beginner in eCommerce, then simply put, they help you manage your crossborder logistics and ensure customer satisfaction. Let’s explore some of the benefits of tracking numbers and how they can make your eCommerce business more efficient and profitable:
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Tracking number provides visibility and transparency
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Tracking number enhances customer satisfaction and loyalty
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Tracking number reduces costs and risks
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Tracking number improves efficiency and performance
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Tracking number enables cross-border eCommerce
Interesting facts that you (probably) don’t know about the tracking number
- 90% of customers want tracking numbers. According to a report by DHL, 96% of consumers say that tracking is important when buying products online from another country, and 87% say that tracking is important for their cross-border purchases. This shows that tracking numbers are not just a nice-to-have, but an essential component of the eCommerce experience. Providing tracking numbers can increase customer satisfaction and trust in the merchant.
- Tracking numbers increase repeat business. According to a study by Pitney Bowes, 96% of consumers are likely to return to a merchant's website if they have a positive delivery experience, which includes the ability to track their package.
- Tracking numbers reduce customer inquiries. When customers have access to tracking information, they are less likely to contact customer support with inquiries about their order status. A study by MetaPack found that providing tracking information reduced customer inquiries by up to 50%, freeing up support staff to focus on more complex issues.
- Tracking numbers improve delivery accuracy. Tracking numbers not only benefit customers, but they also help merchants and logistics providers ensure that packages are delivered accurately and on time. According to a report by Pitney Bowes, 97% of merchants believe that tracking numbers improve delivery accuracy, and 87% say that tracking numbers improve their overall shipping process. A study by MetaPack found that providing tracking information can improve delivery speed by up to 25%, as customers are more likely to be available to receive their package if they know when it will arrive.
- Lost packages are costly. According to a survey by Shippo, 10% of packages sent without tracking get lost or delayed, which can result in costly chargebacks and lost revenue for eCommerce merchants.
- Tracking numbers increase trust in eCommerce. According to a survey by Pitney Bowes, 93% of consumers say that tracking is important to them when making an online purchase, and 60% of consumers are more likely to make a repeat purchase from a merchant that offers tracking.

May 18, 2023

May 17, 2023
Incoterms and Why It's Important
If you're an eCommerce seller who wants to expand your business globally, you need to know about incoterms. Incoterms are a set of rules that define the responsibilities and risks of both buyers and sellers in international trade. They specify who pays for what, when and where the goods are delivered, and who handles the customs clearance and insurance.
Why are incoterms important? Because they can save you a lot of time, money and hassle when you ship your products across borders. They can also help you avoid disputes and misunderstandings with your customers and suppliers. And they can make your logistics more efficient and reliable.
But incoterms are not always easy to understand. There are 11 different incoterms, each with its own abbreviations and meanings. Some of them are more suitable for certain modes of transport, such as sea, air or land. Some of them are more favorable for sellers, while others are more favorable for buyers. And some of them have changed over time, as new versions of incoterms are released every 10 years. The latest version of incoterms is Incoterms 2020, which came into effect on January 1st, 2020. It introduced some changes and clarifications to the previous version, Incoterms 2010.

How are these incoterms different from each other?
Generally speaking, they are divided into two categories: sea and inland waterway transport only, and any mode of transport. The first category includes four incoterms: FAS, FOB, CFR, CIF. The second category includes seven incoterms: EXW, FCA, CPT, CIP, DAP, DPU, DDP. Here is a brief overview of each one:
- EXW (Ex Works): The seller delivers the goods to the buyer at a specified location, which could be the seller's premises, a factory, or a warehouse. The seller does not need to load the goods onto a vehicle or clear them for export, unless required. It's a great option for buyers who prefer to handle transportation and customs clearance themselves.
- FCA (Free Carrier): The seller has two options to deliver the goods to the buyer. If the named place for delivery is the seller's premises, the seller delivers the goods by loading them onto the transportation arranged by the buyer. If the named place for delivery is a location other than the seller's premises, the seller delivers the goods by loading them onto their own means of transport and transporting them to the named place for unloading, where they are then at the disposal of the carrier or another person nominated by the buyer. The place of delivery chosen will determine where the risk of loss transfers to the buyer and when the buyer is responsible for any costs associated with the goods.
- FAS (Free Alongside Ship): The seller delivers the goods when they are placed alongside the ship, which could be on a quay or a barge nominated by the buyer at the port of shipment, or when the seller arranges for the goods to be delivered in this way. The risk of loss or damage to the goods is transferred to the buyer once the goods are placed alongside the ship. From this moment on, the buyer is responsible for all costs associated with the goods.
- FOB (Free On Board): The seller can either deliver the goods on board the vessel nominated by the buyer at the named port of shipment or arrange for the goods to be delivered in this manner. The risk of loss or damage to the goods is transferred to the buyer once the goods are on board the vessel. From this point forward, the buyer is responsible for all costs associated with the goods.
- CFR (Cost and Freight): The seller can either deliver the goods on board the vessel or arrange for the goods to be delivered in this manner. The risk of loss or damage to the goods is transferred to the buyer once the goods are on board the vessel. It is important to note that in CFR, the seller is considered to have fulfilled their obligation to deliver the goods, even if the goods are damaged, not delivered in the stated quantity, or fail to reach their destination. The seller is not responsible for purchasing insurance coverage, so it is recommended that the buyer obtains their own insurance.
- CIF (Cost, Insurance and Freight): The seller is responsible for delivering the goods to the buyer on board the vessel or obtaining the goods that have already been delivered. The risk of loss or damage to the goods is transferred to the buyer once the goods are on board the vessel. This means that the seller has fulfilled their obligation to deliver the goods regardless of whether the goods arrive at their destination in good condition, the correct quantity, or not at all.
- CPT (Carriage Paid To): The seller delivers the goods to the buyer by handing them over to the carrier contracted by the seller or procuring the goods already delivered. The seller should ensure that the carrier takes possession of the goods in the appropriate manner and location for the mode of transportation used. After the goods have been delivered to the buyer in this manner, the seller no longer guarantees their condition, quantity, or successful delivery to the intended destination. This is because the risk of loss or damage to the goods transfers from the seller to the buyer upon delivery to the carrier. However, the seller is still responsible for arranging transportation for the goods from the delivery location to the agreed-upon destination.
- CIP (Carriage and Insurance Paid To): The seller delivers the goods to the buyer by handing them over to the carrier contracted by the seller or procuring the goods already delivered. The seller should ensure that the carrier takes possession of the goods in the appropriate manner and location for the mode of transportation used. After the goods have been delivered to the buyer in this manner, the seller no longer guarantees their condition, quantity, or successful delivery to the intended destination. This is because the risk of loss or damage to the goods transfers from the seller to the buyer upon delivery to the carrier. However, the seller is still responsible for arranging transportation for the goods from the delivery location to the agreed-upon destination and must also secure insurance coverage for the goods during transport.
- DAP (Delivered At Place): The seller takes responsibility for the goods and risks involved in bringing the goods to the named place of destination or the agreed point within that place. The goods are considered delivered to the buyer when they are placed at their disposal on the means of transport ready for unloading at the named place of destination or the agreed point within that place. This Incoterms rule implies that delivery and arrival at the destination are synonymous.
- DPU (Delivered At Place Unloaded): The seller bears all the risks involved in bringing the goods to the named place of destination and unloading them there. The seller transfers the goods' responsibility and risk to the buyer when the goods are unloaded from the arriving means of transport and placed at the buyer's disposal at the named place of destination or the agreed point within that place. This Incoterms rule signifies that delivery and arrival at the destination are the same. DPU is the only Incoterms rule that obligates the seller to unload the goods at the destination. As a result, the seller must ensure that they can arrange for unloading at the named location. If the parties do not want the seller to bear the risk and cost of unloading, they should avoid using the DPU rule and opt for DAP instead.
- DDP (Delivered Duty Paid): The seller is responsible for delivering the goods to the buyer and transferring the risk to them when the goods are made available to the buyer at the named place of destination or an agreed point within that place. The seller bears all risks involved in bringing the goods to that place, and the delivery and arrival at the destination are the same under this Incoterms rule. The goods should also be cleared for import, and the seller is responsible for all costs associated with importing the goods into the destination country.
So how do you choose the right incoterm for your eCommerce business?
There is no definitive answer to this question, as it depends on various factors such as your product type, your target market, your shipping method, your customer expectations, and your competitive advantage. However, here are some general guidelines to help you make an informed decision:- If you want to have more control over the shipping process and offer a better customer experience, you may want to choose an incoterm that gives you more responsibility and risk, such as DAP or DDP. This way, you can ensure that your goods are delivered on time and in good condition, and that your customers don't have to deal with any customs issues or hidden fees. However, this also means that you have to bear more costs and liabilities, so you need to factor that into your pricing strategy and profit margin.
- If you want to reduce your shipping costs and liabilities, you may want to choose an incoterm that gives you less responsibility and risk, such as EXW or FCA. This way, you can transfer most of the costs and risks to the buyer or their carrier. However, this also means that you have less control over the shipping process and customer satisfaction. You may lose some customers who prefer a more convenient and transparent delivery service or who are not familiar with the customs procedures in their country.
- If you want to balance your costs and benefits, you may want to choose an incoterm that splits the responsibility and risk between you and the buyer, such as CPT or CIP. This way, you can share some of the costs and risks with the buyer or their carrier while still maintaining some control over the shipping process. However, this also means that you have to coordinate with the buyer or their carrier on the delivery terms and conditions.
Case studies: How incoterms impact eCommerce business
Example 1: An eCommerce business located in Texas sells a pair of cowboy boots to a customer in Canada using the FOB (Free on Board) Incoterm. This means the eCommerce business is responsible for getting the boots to the port of loading in the US, and the customer takes over the responsibility and cost of shipping them to Canada. Yeehaw, sounds easy, right? Well, not if your customer forgets to arrange the shipping and your boots end up sitting at the port for weeks, collecting dust and fees. Meanwhile, your customer is stuck barefoot and angry, and leaves you a bad review online. Talk about a wild ride! Example 2: An eCommerce business located in China sells a batch of handcrafted terracotta warriors to a customer in the UK using the DDP (Delivered Duty Paid) Incoterm. The business is responsible for delivering the goods to the customer's door and paying all taxes and duties associated with the goods. However, the business underestimates the taxes and duties, resulting in a higher-than-expected cost. The business must then either absorb the extra cost or pass it on to the customer, which could result in an angry customer and lost sales. Looks like they underestimated the size of the challenge! Example 3: An eCommerce business located in India sells a shipment of spices to a customer in the US using the DAP (Delivered At Place) Incoterm. The business is responsible for delivering the goods to the agreed-upon place, but not for unloading them. The customer has arranged for a third-party logistics provider to unload the goods, but the provider refuses to do so, claiming that it is not their responsibility. The customer is left with a shipment of aromatic spices sitting in the truck, and the eCommerce business may be held responsible for any damages or additional costs. This is enough to make your nose twitch! Example 4: An eCommerce business located in the UK sells a shipment of tea to a customer in Japan using the FOB (Free On Board) Incoterm. The business is responsible for loading the goods on board the vessel, but not for the cost of shipping or insurance. However, the business fails to properly secure the goods, and they are damaged during loading. The customer refuses to accept the damaged tea, and the eCommerce business must either absorb the cost of the damaged goods or try to recover the cost from the carrier. Looks like this tea is not exactly steeped in success! Example 5: An eCommerce business located in the US sells a batch of surfboards to a customer in Brazil using the EXW (Ex Works) Incoterm. The business is only responsible for making the goods available at their premises. The customer arranges for the shipping, but the surfboards get lost in transit. The customer demands a refund, but the eCommerce business argues that they fulfilled their responsibility by making the surfboards available at their premises. This could result in a dispute and a damaged business relationship. Looks like this business wiped out! As you can see, choosing the right incoterm for your e-commerce business can make a big difference in your profitability and customer satisfaction. That's why it's important to do your research and consult with a logistics service provider who has expertise in cross-border eCommerce. They can help you find the best incoterm for your product, market, and budget, and ensure a smooth and successful international delivery.May 17, 2023

May 5, 2023
Grow Your Audience with Cross-border Delivery
Cross-border shipping, also known as international shipping, refers to the transportation of goods across national borders. It involves a complex process of logistics, including transportation, customs clearance, and regulatory compliance. With the growth of eCommerce and the increasing demand for global trade, cross-border shipping has become an essential part of the modern supply chain. In this article, we will explore the history of cross-border shipping, its current state, and how digitalization and industrial revolution 4.0 are shaping the future of the industry.
According to a report by Statista, the global cross-border eCommerce market is expected to reach $4.88 trillion by 2025, up from $300 billion in 2015. This growth is being driven by the increasing popularity of online shopping and the ease of buying products from anywhere in the world. However, cross-border shipping comes with its own set of challenges, including customs clearance, taxes, and regulatory compliance.
Cross-border shipping has transformed from being an optional feature to an indispensable aspect of eCommerce operations in the era of digitalization and industrial revolution 4.0. With the dynamic market trends and customer demands, businesses need to explore new horizons and tap into untapped markets to stay competitive. Cross-border shipping provides a gateway to reach global customers and expand the business beyond boundaries.
The world is changing rapidly, and with the latest technological advancements, cross-border shipping has become more efficient and cost-effective than ever before. Therefore, businesses that adapt to the changing market dynamics and embrace cross-border shipping are more likely to succeed and grow exponentially in the long run.
The history of cross-border shipping
Cross-border shipping has been an integral part of the global economy for centuries. In ancient times, trade routes such as the Silk Road facilitated the exchange of goods between countries. With the rise of sea transportation in the 15th century, cross-border shipping became even more prevalent. The advent of steam-powered ships in the 19th century allowed for faster and more efficient transportation of goods, leading to an increase in global trade. The industrial revolution of the late 18th and early 19th centuries brought about significant changes in cross-border shipping. The development of railroads and telegraph lines improved communication and transportation, making it easier to move goods across borders. The formation of international trade agreements and organizations such as the World Trade Organization (WTO) further facilitated cross-border trade. In the late 20th century, the growth of the internet and digitalization revolutionized the way we conduct cross-border shipping. eCommerce platforms like Amazon and Alibaba made it possible for businesses to reach customers worldwide, and global logistics providers such as DHL and FedEx expanded their operations to meet the growing demand for international shipping.
The components that made up cross-border shipping
Component 1: Customs Clearance
Customs clearance is the process of ensuring that goods comply with the laws and regulations of the destination country. It involves preparing and submitting a range of documents, including invoices, packing lists, and import/export declarations. Customs clearance can be a complex and time-consuming process, requiring a deep understanding of local laws and regulations. To streamline customs clearance, many cross-border shipping companies are leveraging digitalization and automation technologies. For example, some companies are using blockchain technology to create secure, tamper-proof records of shipping transactions. Others are using machine learning algorithms to automatically classify goods and determine their compliance with local regulations.Component 2: Transportation
Transportation is the process of physically moving goods from one location to another. In cross-border shipping, transportation can involve multiple modes of transportation, such as air, sea, and land. Transportation logistics can be challenging, as it requires coordination between multiple parties, including shipping companies, customs authorities, and freight forwarders. To optimize transportation logistics, many cross-border shipping companies are using industrial revolution 4.0 technologies. For example, some companies are using drones to deliver goods in remote areas, while others are using autonomous vehicles to transport goods over long distances. These technologies can help reduce transportation costs, improve delivery times, and increase overall efficiency.Component 3: Tracking and Tracing
Tracking and tracing is the process of monitoring the movement of goods throughout the shipping process. It involves collecting data on the location of goods, the status of shipments, and any delays or issues that may arise. Tracking and tracing is important for ensuring that goods are delivered on time and in good condition. To improve tracking and tracing, many cross-border shipping companies are using digitalization technologies. For example, some companies are using IoT sensors to track the location and condition of goods in real-time. Others are using mobile apps to provide customers with real-time tracking information, allowing them to monitor their shipments and stay informed about delivery times.Component 4: Last Mile Delivery
Last mile delivery is the final step in the shipping process, where goods are delivered to the customer's doorstep. Last mile delivery can be challenging in cross-border shipping, as it often involves navigating complex local regulations and customs requirements. To improve last mile delivery, many cross-border shipping companies are using digitalization and automation technologies. For example, some companies are using drones and robots to deliver goods in urban areas, while others are using e-lockers to provide customers with a secure and convenient way to receive their shipments.
Digitalization and industrial revolution 4.0 in cross-border shipping
Digitalization and industrial revolution 4.0 are transforming the way we conduct cross-border shipping. Advances in technology are making it easier to track shipments, automate processes, and improve supply chain visibility. Here are some examples:- Blockchain Technology: Blockchain technology has the potential to revolutionize cross-border shipping by providing a secure and transparent way to track shipments. By using blockchain technology, businesses can reduce the risk of fraud, improve traceability, and increase efficiency.
- Artificial Intelligence (AI): AI can help automate customs clearance and reduce the risk of errors. AI-powered systems can analyze shipping data and identify potential issues, allowing businesses to address them before they become a problem.
- Internet of Things (IoT): IoT devices such as sensors and GPS trackers can provide real-time visibility into the location and condition of shipments. This can help businesses optimize their supply chain and improve customer satisfaction.
How cross-border shipping can help your eCommerce business
If you're running an eCommerce business, you might be wondering how to expand your customer base and reach new markets. One of the most effective ways to do that is by offering cross-border shipping, which means delivering your products to customers in other countries. In doing so, your business can be benefited with:Increasing your sales and revenue.
According to Statista, cross-border eCommerce is projected to account for 22 percent of eCommerce shipments of physical products in 2022, up from 15 percent in 2016. That means there is a huge and growing demand for cross-border eCommerce products, and you can tap into that by offering your products to customers around the world.Enhancing your brand reputation and loyalty
By offering cross-border shipping, you can show your customers that you care about their needs and preferences, and that you are willing to go the extra mile to deliver your products to them. This can boost your brand image and customer satisfaction, and encourage repeat purchases and referrals.Gaining a competitive edge.
By offering cross-border shipping, you can differentiate yourself from your competitors who may not offer the same service or may charge higher fees. You can also access niche markets that may not be served by other eCommerce businesses, and create a loyal customer base there.But how do you offer cross-border shipping without breaking the bank or compromising on quality?
Here are some tips to help you:- Choose a reliable cross-border shipping partner. You need a partner who can handle the logistics of cross-border shipping, such as customs clearance, taxes, duties, tracking, and delivery. You also need a partner who can offer competitive rates, fast delivery times, and excellent customer service. One example of such a partner is FedEx Cross Border, which offers cost-effective and easy cross-border eCommerce delivery solutions using trusted local carriers in the destination country for final-mile delivery.
- Optimize your website for cross-border eCommerce. You need to make sure that your website is user-friendly and appealing for customers in different countries. This means offering multiple languages, currencies, payment methods, and shipping options. You also need to provide clear and accurate information about your products, prices, taxes, duties, delivery times, returns policy, and customer support.
- Market your products to cross-border customers. You need to promote your products to potential customers in other countries using various channels, such as social media, email marketing, online advertising, influencer marketing, and word-of-mouth. You also need to tailor your marketing messages to suit the preferences and needs of different cultures and regions.

May 5, 2023

May 5, 2023
HS Code and Its Importance in Cross-border Delivery
What do a pack of gum, a luxury car, and a shipment of live lobsters have in common? They all have an HS Code! These magical codes may seem like a jumbled mess of numbers and letters, but they hold the key to seamless cross-border delivery. From ensuring compliance with international trade regulations to facilitating the movement of goods around the globe, the HS Code is a crucial component of the international shipping industry. So, whether you're a seasoned importer/exporter or just getting started in the game, understanding the importance of HS Codes is essential for anyone looking to navigate the complex world of cross-border delivery.
The HS code consists of six digits, which are divided into 21 sections, 96 chapters, and thousands of headings and subheadings. The first two digits indicate the section and chapter, the next two digits indicate the heading, and the last two digits indicate the subheading. For example, the HS code for fresh apples is 0808.10, where 08 is the chapter for edible fruit and nuts, 08 is the heading for apples, pears and quinces, and 10 is the subheading for fresh apples.
The HS code is used by customs authorities, statistical agencies, and other government regulatory bodies to monitor and control the import and export of commodities. It helps to determine the tariffs, quotas, rules of origin, trade agreements, transport charges, and statistics of international trade.
The HS code was introduced in 1988 as a result of the efforts of the WCO to harmonize the customs nomenclature of different countries. Before that, there were various regional and national systems that were not compatible with each other. The HS code aimed to facilitate the international trade by providing a common language for the classification of products.
Since its inception, the HS code has undergone several revisions to reflect the changes in technology, trade patterns, and product development. The latest revision was implemented in 2017, which added new codes for products such as smart phones, drones, LED lamps, and 3D printers. The next revision is expected to take place in 2022.
The HS code is used by almost every country in the world for their customs procedures and trade statistics. According to the WCO, more than 98% of the merchandise in international trade is classified in terms of the HS code.
The HS code is also used by other organizations and agencies for various purposes. For example:
What is HS code?
HS code stands for Harmonized System Code. It is an internationally standardized system of names and numbers to classify traded products. It was developed and maintained by the World Customs Organization (WCO), an independent intergovernmental organization with over 200 member countries.
How HS code emerged in the world

- The World Trade Organization (WTO) uses the HS code to negotiate and monitor trade agreements and disputes among its members.
- The United Nations (UN) uses the HS code to compile and publish international trade statistics and indicators.
- The International Trade Centre (ITC) uses the HS code to provide market analysis and trade information for businesses and policymakers.
- The World Bank uses the HS code to measure and compare the trade performance and competitiveness of different countries.
How useful is HS code, really?
Using HS code for cross-border eCommerce can bring you many benefits, such as:- Simplifying customs clearance: By providing the correct HS code for your products, you can help customs authorities to identify your products quickly and accurately. This can reduce delays, errors, and penalties at customs. It can also help you to comply with the rules and regulations of different countries and regions.
- Reducing costs: By using HS code, you can calculate the duty rate and taxes for your products before shipping them. This can help you to avoid unexpected charges and fees at customs. It can also help you to optimize your pricing strategy and profit margin.
- Improving customer satisfaction: By using HS code, you can provide your customers with clear and transparent information about your products and their delivery status. This can help you to build trust and loyalty with your customers. It can also help you to reduce disputes and returns.
- Enhancing market research: By using HS code, you can access trade statistics and data for your products and their markets. This can help you to identify new opportunities, trends, and demands for your products. It can also help you to benchmark your performance against your competitors.
How does it affect your shipping and delivery processes?
If you are selling or buying products across borders, you need to know the HS code of your products. This will help you to:- Comply with the customs regulations and requirements of your destination country.
- Calculate the correct duties and taxes that you or your customers have to pay.
- Avoid delays, fines, or penalties due to incorrect or missing information.
- Optimize your shipping costs and delivery time by choosing the most suitable mode of transport and carrier.
- Access preferential tariffs or exemptions under various trade agreements or schemes.

HS code tidbits that might surprise you…
- Did you know that there is a HS code for edible frogs? Yes, you read that right. If you want to import or export some tasty amphibians, you will need to use the code 0208.40 for "Frogs' legs". Bon appétit!
- How about some human hair? Whether you need it for wigs, extensions, or some other creepy purpose, you will have to use the code 0501.00 for "Human hair, unworked, whether or not washed or scoured; waste of human hair". Just don't ask where it came from.
- Maybe you are a fan of snails, but not the edible kind. Maybe you like to collect them, race them, or just watch them slime around. In that case, you will need the code 0511.99 for "Snails, other than sea snails". But be careful, some countries may not allow you to bring your slimy friends across the border.
- If you are more into arts and crafts, you might be interested in some whale teeth or bones. You can use them to make jewelry, sculptures, or even weapons. But before you do that, you will have to use the code 0508.00 for "Coral and similar materials, unworked or simply prepared but not otherwise worked; shells of molluscs, crustaceans or echinoderms and cuttlebone, unworked or simply prepared but not cut to shape; powder and waste thereof". That's a mouthful.
- Finally, if you are looking for something more exotic, you might want to check out the code 9705.00 for "Collections and collectors' pieces of zoological, botanical, mineralogical, anatomical, historical, archaeological, palaeontological, ethnographic or numismatic interest". This is where you can find anything from dinosaur eggs to shrunken heads to meteorites. But be prepared to pay a lot of money and deal with a lot of paperwork.
May 5, 2023

May 5, 2023
Top 10 Business Models in eCommerce, 2023 and Beyond
eCommerce has revolutionized the way we do business in the digital age. With the rise of technology and the internet, entrepreneurs are no longer limited by geographic location or physical storefronts. The eCommerce industry has exploded with numerous business models that offer unique opportunities and challenges for entrepreneurs. In this article, we'll explore the top 10 business models in eCommerce that are currently dominating the industry. Whether you're an aspiring entrepreneur or a seasoned pro, this article will provide valuable insights into the world of eCommerce and help you decide which model is right for you.


Top 10 business models in eCommerce in 2023
1. Business to consumer (B2C):
The B2C business model is undoubtedly the most prevalent eCommerce model, with businesses leveraging online platforms such as Amazon, Zappos, and Netflix to reach individual consumers. Interestingly, recent trends show that consumers have become more reliant on online shopping, and this has led to the growth of B2C eCommerce sales, which are projected to hit $6.5 trillion by 2023. One factor contributing to the growth of B2C eCommerce is the convenience and accessibility of online shopping. Consumers can easily browse through a vast selection of products, make purchases, and have them delivered to their doorstep without leaving their homes. Additionally, the COVID-19 pandemic has accelerated the shift towards online shopping, further increasing the demand for B2C eCommerce. Another trend in the B2C eCommerce space is the rise of mobile commerce. With the increasing use of smartphones, businesses have optimized their websites and applications for mobile devices to make online shopping more accessible to consumers. This has significantly contributed to the growth of B2C eCommerce sales, as consumers can now easily shop on-the-go from their mobile devices.2. Business to business (B2B):
B2B eCommerce is a rapidly growing business model where companies sell their products or services to other businesses through online platforms. This model is particularly popular among wholesalers, distributors, and manufacturers who can reach out to a wider customer base without the need for physical storefronts. According to Forrester, B2B eCommerce sales are projected to reach $20.9 trillion by 2023, which is nearly double the B2C eCommerce sales forecasted for the same year. This growth is attributed to the increasing adoption of digital technology in the business world, as well as the shift towards online buying behavior among B2B customers. With the COVID-19 pandemic, B2B eCommerce saw a significant surge in demand, with more businesses looking to purchase goods and services online to avoid physical contact. As a result, B2B eCommerce is poised to become a major force in the eCommerce landscape, with companies like Alibaba, Shopify, and Salesforce leading the charge.3. Consumer to consumer (C2C):
Consumer-to-consumer (C2C) eCommerce business model refers to the online transactions that occur between individual consumers. Popular C2C platforms include eBay, Etsy, and Airbnb, where buyers and sellers can directly connect and transact. According to eMarketer, C2C eCommerce sales are projected to reach $1.5 trillion by 2023. This growth is driven by the increasing popularity of online marketplaces, which provide consumers with a wider selection of products and the ability to buy and sell from anywhere in the world. Additionally, the rise of the sharing economy has led to a surge in C2C businesses that allow individuals to rent or sell assets they own, such as cars, homes, and equipment, to other consumers.4. Consumer to business (C2B):
In the Consumer to Business (C2B) eCommerce business model, consumers offer products or services to businesses, rather than businesses offering them to consumers. C2B businesses typically include freelancers, influencers, and bloggers who sell their expertise and services to businesses. Examples of C2B businesses are Fiverr, Upwork, and Instagram. According to Technavio, C2B eCommerce sales are expected to grow to $9.2 billion by 2023. This growth can be attributed to the rise of the gig economy and the increasing popularity of social media platforms, which have made it easier for individuals to monetize their skills and reach a wider audience. The C2B model also provides businesses with access to a diverse range of talent and expertise, making it easier for them to find the right professionals to work on specific projects or tasks.5. Subscription:
To operate under the subscription business model, businesses charge customers on a regular basis to access their products or services, which can include everything from digital content to physical goods. Subscription eCommerce businesses include popular companies such as Netflix, Spotify, and Dollar Shave Club. According to Juniper Research, subscription eCommerce sales are predicted to reach $478 billion by 2023, a significant increase from $13.2 billion in 2018. This growth can be attributed to the rise in popularity of subscription-based models, as well as the convenience and personalized experience they offer to customers. Moreover, businesses are attracted to the recurring revenue streams and the potential for customer retention that subscription models provide.6. Dropshipping:
Dropshipping has become increasingly popular in the eCommerce industry due to its low start-up costs and minimal risk. With dropshipping, businesses don't have to worry about managing inventory, handling shipping logistics, or managing warehouse space, making it an attractive option for entrepreneurs. The rise of online marketplaces such as Amazon and eBay has also made it easier for dropshippers to sell their products. According to Grand View Research, the dropshipping market is expected to grow at a CAGR of 28.8% from 2020 to 2027, with eCommerce sales projected to reach $557 billion by 2023. This growth can be attributed to the increasing number of online shoppers and the growing trend of starting a business from home. With the rise of social media platforms like Instagram and TikTok, dropshipping has become a popular business model for influencers and content creators looking to monetize their audience.7. White label:
White labeling is a hot eCommerce trend where businesses sell high-quality products under their own brand name, without having to go through the hassle of production or inventory. This business model has gained immense popularity due to its flexibility, and the ability to offer quality products with minimal investment. White labeling is becoming a game-changer in eCommerce, with businesses like Warby Parker, Casper, and Glossier adopting this strategy. According to Zion Market Research, the white label eCommerce market is expected to reach $131 billion by 2023, with a CAGR of 9.3% from 2017 to 2023. The growth of the white label market can be attributed to the increasing demand for premium products that align with customers' tastes and preferences. White labeling allows businesses to offer products that are tailored to their specific audience, leading to increased customer loyalty and retention.8. Private label:
Private label is a game-changer in the eCommerce industry, allowing businesses to offer unique products that are not available anywhere else. By working closely with manufacturers, businesses can develop their own high-quality products and build a strong brand identity. This helps them stand out from competitors and create loyal customers who trust the brand. According to Coresight Research, the private label eCommerce market is expected to reach $220 billion by 2023. This growth can be attributed to the increasing demand for personalized products, as well as the rise of direct-to-consumer (DTC) brands. Private label products offer consumers an exclusive experience and a sense of authenticity that can't be found with mass-produced items.9. Print on demand:
Print on demand is a trendy eCommerce business model that enables businesses to sell personalized products that are only printed when an order is placed. This means that entrepreneurs can offer a vast array of designs and products without worrying about storage or shipping logistics. Print on demand businesses, such as Teespring and Redbubble, have become increasingly popular due to their ability to offer unique and personalized products to customers. The market for print on demand eCommerce is expected to grow rapidly, with Research and Markets estimating that it will reach $10 billion by 2023. This is due to the increasing demand for customized products, as well as the convenience and low overhead costs associated with the model. The print on demand model has also become popular among artists, designers, and social media influencers, as it allows them to monetize their creativity and reach a wider audience. While print on demand offers many benefits, it does come with its own set of challenges, such as quality control and shipping times. However, with proper planning and execution, print on demand can be a profitable and exciting eCommerce model for entrepreneurs looking to break into the market.10. Affiliate marketing:
This is the eCommerce business model where businesses earn commissions by promoting other companies' products or services on their websites or social media platforms. This allows them to monetize their traffic and audience without having to create or sell their own products. Examples of affiliate marketing businesses are Amazon Associates, ClickBank, and Rakuten Marketing. Affiliate marketing eCommerce sales are forecasted to reach $8.2 billion by 2023, according to Statista. Now that we have explored some of the most promising eCommerce business models and their growth potential in the coming years, it's time to dive into the top 5 picks for the most popular business models in eCommerce in 2030. These models have been selected based on market trends, consumer behavior, and the potential for growth and profitability. So, let's take a closer look and see which eCommerce business models are poised for success in the next decade.
Our prediction of the top 5 business models in eCommerce in 2030
1. Business to consumer (B2C) with augmented reality (AR)
This is the classic eCommerce model where a business sells products or services directly to individual consumers through an online platform. However, in 2030, this model will be enhanced by the use of augmented reality (AR), which is a technology that overlays digital information on top of the real world. AR will allow customers to see how a product looks like in their own environment, such as trying on clothes, furniture or accessories. AR will also provide personalized recommendations, feedback and reviews based on the customer's preferences and behavior. AR will make online shopping more engaging, convenient and satisfying for customers, and increase conversion rates and loyalty for businesses.2. Business to business (B2B) with artificial intelligence (AI)
This is the eCommerce model where a business sells products or services to other businesses through an online platform. In 2030, this model will be powered by artificial intelligence (AI), which is a technology that enables machines to perform tasks that normally require human intelligence, such as learning, reasoning and decision making. AI will help businesses optimize their supply chain, inventory management, pricing, marketing and customer service. AI will also enable businesses to create personalized and dynamic offers for their B2B clients based on their needs, preferences and behavior. AI will make online B2B transactions more efficient, profitable and trustworthy for both parties.3. Subscription-based
This is the eCommerce model where a business charges customers a recurring fee to access a product or service on a regular basis. This model is already popular in sectors such as media, entertainment, education and health care. However, in 2030, this model will expand to other categories such as fashion, beauty, food and travel. Customers will enjoy the convenience, variety and value of receiving curated products or services delivered to their doorsteps or devices every month or week. Businesses will benefit from the predictable revenue stream, customer retention and data insights.4. Peer to peer (P2P) with blockchain
This is the eCommerce model where individuals sell or exchange products or services directly with each other through an online platform without intermediaries. This model is also known as the sharing economy or the gig economy. In 2030, this model will be facilitated by blockchain, which is a technology that creates a distributed ledger of transactions that is secure, transparent and immutable. Blockchain will enable P2P transactions to be verified, recorded and executed without the need for third-party platforms or intermediaries such as banks or payment processors. Blockchain will also enable P2P transactions to be more decentralized, democratic and fair for both sellers and buyers.5. Social commerce
This is the eCommerce model where social media platforms act as online marketplaces where users can discover, browse and buy products or services from other users or businesses within the same platform. This model leverages the power of social networks, influencers and user-generated content to drive online sales. In 2030, this model will be more integrated with other features such as live streaming, video content, gamification and chatbots. Social commerce will offer customers a more interactive, entertaining and social online shopping experience. So there you have it! These are my predictions for the 5 most popular business models in eCommerce in 2030. Of course, these are not set in stone and there might be other factors that could influence the future of eCommerce such as regulations, consumer behavior or environmental issues. But I hope this post has given you some food for thought and inspiration for your own eCommerce ventures.Embrace the future of eCommerce
The eCommerce industry is rapidly evolving and constantly presenting new opportunities for entrepreneurs. Whether it's through dropshipping, white label, private label, print on demand, or another business model, there are various ways to start an online business and succeed in the digital marketplace. As the industry continues to grow and mature, it will be important for businesses to stay up-to-date with the latest trends and technologies to remain competitive and capture the attention of consumers. With the right strategy, determination, and innovation, anyone can carve out their place in the eCommerce world and thrive in the years to come.
May 5, 2023
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